-FIELD ENGINEER - POINT OF SALE-

Responsibilities:

  • Performs on-site and office –based set-up repair, installation and reprogramming of equipment and/or software.
  • Performs phone support to customers and/or colleagues.
  • Examines / evaluates mechanical assemblies such as printing mechanism, counters or keyboards for worn or damaged parts.
  • Responsible for receiving and routing of incoming related hardware, related customers calls and recommend follow up on pending assess.
  • Attempt to resolve/repair in a timely manner.
  • Duties include travel, shift work, weekends and public holidays (rotation basis).

Requirements:

  • Minimum Diploma in Electrical/Electronics and a minimum of 6 months support related experience.
  • Familiarity with computers, standard office equipment and general business software applications.
  • Ability to troubleshoot technical hardware problems.
  • Good customer service and verbal communication skill.
  • Required language(s): English

Interested candidates are invited to apply online with a detailed resume stating qualifications, experience, current/expected salary and enclose a recent passport-sized photograph (n.r.)

MICROS-FIDELIO SOFTWARE GMBH & CO.KG
Suite 29-03, 29th Floor, Menara Keck Seng,
203, Jalan Bukit Bintang,
55100 Kuala Lumpur.
Telephone: 60-3-21166288 Fax: 60-3-21166388