-APPLICATION CONSULTANT - POINT OF SALE-

Responsibilities:

  • Specifically responsible for the installation, training and project management for the MICROS product and associated interfaces.
  • Responsible for managing Project Timelines for MICROS installations.
  • Responsible for configuration and installation of the MICROS products.
  • Train the theory and the specifics of the MICROS products.
  • Responsible for 1st level application support to the customer.
  • Performs phone support to customers and/or colleagues.
  • Liaise/escalate on clients request for enhancemetns/customization.
  • Duties include travel, shift work, weekends and public holidays (rotation basis)

Requirements:

  • Previous experience installing/configuring/training Hospitality Software products.
  • Previous experience with the MICROS products.
  • Minimum two years hospitality experience in a supervisory or management role or Tertiary Qualification in a Technical or Hospitality field.
  • Knowledge of Manual Food & Beverage Procedures.
  • Familiarity with NT Operating System, Windows 2000, AIX, Oracle, SCO Unix and PC Anywhere.
  • Basic Working knowledge of Networks, PC’s and troubleshooting installation issues.
  • Excellence customer service and verbal communication skills.
  • Required language(s): English.

Interested candidates are invited to apply online with a detailed resume stating qualifications, experience, current/expected salary and enclose a recent passport-sized photograph (n.r.)

MICROS-FIDELIO SOFTWARE GMBH & CO.KG
Suite 29-03, 29th Floor, Menara Keck Seng,
203, Jalan Bukit Bintang,
55100 Kuala Lumpur.
Telephone: 60-3-21166288 Fax: 60-3-21166388